Insights

Identifying Spend Detail in My Next Carrier Negotiation

If you’ve ever tried and failed to understand the totality of your company’s monthly telecom billing, you are not alone.  Very few companies have a clear, complete understanding of their telecom contracts and invoices. Even companies that outsource the job to a telecom expense management (TEM) firm are hard-pressed to sort things out fully.  And the inventories kept in TEM platforms are usually insufficient as a demand-sets for cost determination.

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How Long Should Carrier Negotiations Really Take?

Smartphones rule the enterprise communications space and users “must” have the latest device.  Deciphering mobile telecom bills and utilization patterns seems like it requires a second college degree.  To add to the challenge carrier rate plan models and “subsidized vs. unsubsidized” device purchasing options change monthly.

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Sourcing Telecom: Is it a Marathon or Relay Race?

Who would ever run a race where the rest of the field gets to start halfway closer to the finish line? Not many. This is why the players in our niche industry don’t negotiate from carrier proposals – those deals that represent your best efforts to get savings on your own. The low-hanging fruit is gone. The race seems over before it begins. You really have to perform to win.

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