Expert Negotiators of World Class Telecom Contracts

Insider Knowledge

Our experience was forged through performing thousands of negotiations within the carrier’s elite Special Pricing Organizations. During this tenure, G2’s Leadership was tasked with pricing-setting, competitive research, market research, profitability analysis, crafting of terms & conditions, Tariff filing and extensive legal document creation & review.

Meet Our Team

Benchmark Intelligence

There are no better rates in the market today than those we are aggressively negotiating for our clients. True Benchmark Intelligence is gathered only through a perpetual collection and improvement process within G2’s highly credible and aggressive negotiation practice.

About Our Company

The Power of Being Single Focused

Being single-focused, G2 has the precedence to open existing contracts at any time, regardless of remaining term or commitment.
Our Services

50%

Half of the negotiations we conduct are mid-term negotiations

Mid-term Negotiations

Mid-term negotiations represent our purest financial value, as the savings found would have just been paid to the carrier for the remaining term of your agreement.

>25%

Over 25% of the negotiations G2 conducts are on expiring or expired agreements

End of Term Negotiations

Agreements that are near the end of their term typically have the fullest flexibility regarding negotiation strategies. G2 aggressively leverages the carriers to provide leading-edge pricing, terms and conditions provided only to the top 2% of the market

11th Hour

Already received your “best and final” offer from the carrier?

11th Hour Negotiations

If you are late engaging G2 and have already received a “best and final” offer from the carrier, G2 will provide a free assessment and report back any additional opportunity within 48 hours. G2 only takes credit for the additional savings earned above and beyond what the client achieved through their own internal efforts

“The engagement with G2 has been fantastic. Professional, organized, knows their stuff, and just the best team I think I have ever worked with in my career.”

- Fortune 500 Retail CIO
G2 Engagement

Maximizing Savings as your Partner

All of G2’s clients have successfully negotiated telecom agreements in the past and achieved various levels of cost reduction. Some clients have even used other Telecom Expense Management, Sourcing or Cost Reduction consultants prior to engaging G2. However, it is only through our Insider Knowledge, Benchmark Intelligence and single focused concentration of resources that G2 can consistently deliver pricing, terms and conditions that are truly at the leading-edge of the market

Negotiation & Carrier Precedence

G2 has negotiated thousands of carrier contracts, both as former Carrier negotiators and now client advocates.

Driving the most efficient timeline

G2 led negotiations take 9-12 weeks resulting in savings sooner – while the industry average is 6-9 months.

Contract Terms & Conditions Expertise

In addition to pricing and services, an equal focus on the T’s & C’s is absolutely critical to negotiate a best in class deal.

Maximize your Contract Savings

Opening contracts immediately allows companies to see savings in months, rather than years.

PRECEDENT SETTING Results

$4.2 Billion

Since G2’s inception in 2000, we have saved our clients over $4.2B in real, contracted savings.

Let Our Work Speak for Itself

G2 provides Contract Negotiation services to Fortune 500 and Global 100 companies across all industries. Our clients are some of the most well-known names in business with telecom infrastructures spanning across the Globe. It is only through the synergy of our exclusive Benchmark Intelligence and Insider Knowledge that G2 redefines the market

VIEW ADDITIONAL CASE STUDIES

Consumer Goods & Services, Technology, Wireless, Domestic (North America), International

Global Top 20 Automotive Manufacturer

G2 was engaged by a leading automotive manufacturer with global facilities and worldwide sales, to provide support and expertise for RFP development, negotiation strategy and financial analysis

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Global Top 20 Automotive Manufacturer
Consumer Goods & Services, Technology, Wireless, Domestic (North America), International

Global Top 20 Automotive Manufacturer

Situation:

G2 was engaged by a leading automotive manufacturer, with global facilities and worldwide sales, to provide support and expertise for RFP development, negotiation strategy and financial analysis related to a next-generation IoT / Connected Car platform that was to begin deployment in 2023.  The customer was in the process of simultaneously developing its next-generation technology while also trying to understand what the U.S. wireless carriers’ current capabilities and pricing structures were that would best support its new platform.  The customer had a highly capable and engaged core team comprised of dedicated IT, Procurement and Finance resources and ran their operation utilizing a robust and highly sophisticated set of corporate policies, processes, and procedures.  Furthermore, the previous platform had been subject to a long-term U.S. carrier relationship that had struggled under lackluster support and had been selected for prior projects mainly due to their relationship with corporate.  The three-party contract relationship, and limited understanding of the U.S. market when that contract was negotiated, had resulted in operational challenges and higher costs over an extended contract and product lifecycle.   Those constraints had been removed for the next-generation platform and the North American team had been given full control of the procurement process and had already conducted an extensive RFI with the three major U.S. carriers immediately before hiring G2 to qualify potential bidders.

Negotiation:

Despite having knowledgeable, dedicated professionals on its core team, this customer recognized the value of hiring G2 to supplement their internal resources and increase their negotiation leverage.  Entering an already active negotiation, G2 had to quickly assess the situation, review significant amounts of data and material, and immediately provide strategic support and direction for the next phases of the procurement process. G2 performed the following:

  • Reviewed and delivered high-level assessments of the RFI materials previously received
  • Met with IT and Procurement to understand next-gen platform technology and contractual objectives and technical specifications
  • Performed a gap analysis and recommended multiple pricing structure options along with additional critical content for the upcoming RFP phase of the project including financial, contractual, and technical / operational considerations
  • Assisted with drafting and editing concise, effective RFP content
  • Facilitated formal Q&A process following RFP release
  • Reviewed initial proposals, delivered timely feedback, and crafted coaching for carriers to drive significant incremental improvements
  • Created comprehensive comparative financial models for all bidders using several scenarios over the projected ten-year platform lifecycle and an estimated ten million in vehicle sales
  • Reviewed final proposals, updated financial models, and provided carrier award recommendations with specific contingency conditions

Result:

Customer selected their incumbent carrier pursuant to G2’s contingency award recommendations.  Final contract included significantly improved terms and conditions, additional flexibility and lower risk, higher levels of service and support, increased technical capability and lower overall term cost than the previous platform contract.  Due to the quality of the project materials and expertise provided by G2 to the customer throughout the project, we were asked to help create executive summary materials for the Procurement team to use for internal presentations.  Ultimately, the summary materials were so well received, G2 was invited post-project to deliver additional live executive summary presentations to customer’s business unit stakeholders and senior leadership.

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Consumer Goods & Services, Technology, Communications, Wireless, Domestic (North America), International

Global IoT/M2M Technology Provider

A global provider of cellular and satellite enabled IoT Asset Tracking, Fleet Management and Industrial solutions hired G2 to support a corporate mandate to drive down cost of goods sold.

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Global IoT/M2M Technology Provider
Consumer Goods & Services, Technology, Communications, Wireless, Domestic (North America), International

Global IoT/M2M Technology Provider

Situation:

A global provider of cellular and satellite enabled IoT Asset Tracking, Fleet Management and Industrial solutions hired G2 to support a corporate mandate to drive down cost of goods sold. G2 was tasked with delivering material cost savings on cellular access costs despite the Customer’s major cellular carrier agreements being renegotiated within 12 months of G2’s engagement. Further headwinds were created by the fact that the incumbent SIMs were allocated across three primary Carriers and the threat of loss minimized since a physical SIM swap is required to switch Carriers.

Negotiation:

G2 first compiled an inventory of the Customer’s existing IoT SIM deployments for each incumbent Carrier to gain a detailed understanding of SIM count, monthly recurring and usage-based charges along with utilization trends for Data, Messaging and Voice services.  Leveraging its robust benchmark database, G2 quantified the gap to market for each incumbent Carrier and drafted customized RFP documents to close the gap to market. After receiving the initial RFP responses, G2 facilitated subsequent rounds of negotiations using Carrier specific Feedback Letters to address the remaining deficiencies within each Carrier offer.

Result:

The enhanced leverage provided by G2’s benchmark data and executive contacts within each Carriers’ pricing organization delivered robust savings. Costs with the Customer’s largest incumbent Carrier were reduced by 34% over the new agreement term while costs with the Customer’s second largest incumbent Carrier were reduced by over 12% over the new agreement term. Along with pricing, G2 focused on the terms associated with any minimum spend or exclusivity commitments to ensure the Customer has enough flexibility to adjust to the fluid demands of its over 1.5M and growing global fleet of SIMs.

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Energy & Utilities, Industrial Goods & Services, Wireline, Domestic (North America)

Leading Oil & Gas SD-WAN Negotiation

This Oil and Gas Services Company hired G2 to lead a competitive SD-WAN initiative to explore the SD-WAN market after completing their initial transformation with their incumbent provider.

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Leading Oil & Gas SD-WAN Negotiation
Energy & Utilities, Industrial Goods & Services, Wireline, Domestic (North America)

Leading Oil & Gas SD-WAN Negotiation

Situation:

This Oil and Gas Services Company hired G2 to lead a competitive SD-WAN initiative to explore the SD-WAN market after completing their initial transformation with their incumbent provider.  The client goals consisted of achieving leading edge SD-WAN pricing, increasing flexibility related to move, add, change, or disconnect (MACD) of their existing connectivity and to decrease contractual complexities.   G2 was tasked with meeting these needs while ensuring potential service providers could meet the technical needs of the client, provide a compelling financial business case and, in the event of a migration, provide expertise and resources to support project implementation.  Timely execution of this initiative was critical as the incumbent provider’s contracts were quickly approaching expiration.

Negotiation:

G2 built out highly detailed and customized network inventory profiles consisting of managed service solutions, primary, secondary, and tertiary internet connectivity, and site-specific CPE.  After strategic planning sessions with the client, G2 launched a competitive RFP with incumbent and non-incumbent providers.  G2 was able leverage our expertise and industry knowledge to guide the client through the evaluation process by delivering targeted analytics focusing on key client metrics identified during our strategic sessions. G2 was able to work closely with the client to dissect and evaluate solution design, implementation, financial, and contractual offer components of bidder responses.  Given the expedited nature of the project, G2 worked closely with our carrier escalation contacts to ensure offers were clear, comprehensive, and timely, providing our client the opportunity to select the best option without sacrificing quality for speed.

Result:

After an extensive evaluation process detailing network solution design discussion, project management deliverables and key carrier escalations, the client was able to decrease their existing spend by over 48%, delivering several million in savings.  Additionally, the client achieved their goal of increased flexibility to add/remove connectivity through negotiation of market leading early termination relief and delivery of coterminous circuit term contracts.  G2 was also able to secure significant one-time credits to offset transition costs and ETF exposure allowing the client to migrate from their incumbent provider sooner than originally modeled.  This allowed the client to realize savings faster while minimizing risks.  Operationally, the client achieved their objective to move away from the incumbent while reducing costs, increasing flexibility, reducing contractual complexity, and improving their network design.

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